Last Updated: May 30, 2026
These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by Levery Digital, LLC ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our services.
1. Acceptance of Terms
By accessing and using our website and services, you accept and agree to be bound by and comply with these Terms and our Privacy Policy. If you do not agree to these Terms, you are not authorized to access or use our services. We reserve the right to modify these Terms at any time. Your continued use of our services following any modification constitutes your acceptance of the modified Terms.
2. Description of Services
Levery Digital provides consulting, development, platform management, and software services. These fall into two broad categories.
Professional services:
- Quickbase platform consulting and implementation
- Custom application development and configuration
- Operational process optimization and workflow design
- Platform management and ongoing support
- Training and knowledge transfer
Products and subscriptions:
- The Hub — a subscription product that installs into your Quickbase realm and serves as a command center for the apps in that realm, including category organization, usage analytics, status indicators, inline release notes, and feedback intake
- X10n — a browser extension and userscript marketplace, including the X10n extension and the marketplace at app.leverydigital.com
- Stax — a multi-file upload product for Quickbase
- HiReel — an asynchronous video screening product for Quickbase
- Portal — a free account hub at portal.leverydigital.com where customers sign in to manage their Levery products, subscriptions, and billing
- Dash — native desktop and mobile applications for viewing Quickbase data
Not all products are generally available at all times; some may be in early access or offered to a limited audience. We reserve the right to modify, suspend, or discontinue any service at any time. We will provide reasonable notice of any material changes to our services.
3. User Accounts, Responsibilities, and Acceptable Use
To use certain services, you may need to create an account. You agree to:
- Provide accurate, current, and complete information when creating your account
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
- Use our services only in accordance with these Terms and applicable laws
You are responsible for maintaining the security of your account. Any unauthorized access or use should be reported to us immediately.
Licensing Scope and Credential Sharing: Each product is licensed according to the scope described in its subscription plan, which may be per realm, per seat, or per named user. Where a product is licensed per realm — such as The Hub, which is licensed to your Quickbase realm and may be viewed by users across that realm — permitting your realm's users to view and use that product is not a violation of these Terms. Where a product or account is licensed per seat or per named individual, you may not share login credentials, reassign accounts to circumvent per-seat fees, or allow more individuals to access the product than your subscription permits. Across all products, generic role-based accounts (such as [email protected]) are permitted only where expressly allowed in your subscription.
Restrictions on Use: You will not, and will not permit any third party to: (a) copy, modify, or create derivative works of our products or services, except in the ordinary course of building or maintaining applications with our platform tools; (b) reverse engineer, decompile, or disassemble any software we provide, except to the extent expressly permitted by applicable law; (c) sell, resell, sublicense, rent, lease, or distribute our products or services; (d) remove or alter any proprietary notices; (e) use our services to build a competing product; (f) scrape or benchmark our services without our prior written consent; or (g) conduct any security testing, vulnerability scanning, or penetration testing of our services without our prior written consent (contact [email protected] to request a testing window).
Acceptable Use: You will not use our services to: (a) violate any law or third-party right; (b) upload, store, or transmit malware, viruses, or harmful code; (c) send spam or unsolicited messages; (d) infringe any intellectual property right; (e) interfere with the integrity, performance, or security of the services; (f) place excessive load on our APIs or infrastructure; or (g) harass, threaten, or impersonate others. We may update this list from time to time; the current version always lives in these Terms.
4. Intellectual Property Rights
Our Content: All content on our website, including text, graphics, logos, images, software, and other materials, is the property of Levery Digital or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or transmit any content without our prior written permission.
Your Content: You retain ownership of the content and data you upload to or process through our services. You grant us a non-exclusive, royalty-free, worldwide license to host, copy, transmit, display, and process your content solely as necessary to provide and maintain the services for you. This license terminates when we delete your content in accordance with our retention practices.
You represent and warrant that you own, or have obtained all necessary rights, consents, and permissions to, the content you upload, and that our use of such content as permitted by these Terms will not infringe or violate the rights of any third party or any applicable law (including privacy and data protection laws).
Deliverables: Work product and deliverables created specifically for you are owned by you upon full payment of fees. However, general methodologies, templates, tools, and pre-existing materials developed by us remain our property.
Feedback to Us: If you provide us with suggestions, ideas, enhancement requests, or other feedback about our own services, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate that feedback into our products and services without any obligation or compensation to you. This applies only to feedback you give us about Levery's services. It does not apply to feedback that your own users submit through our products about your applications or content (for example, end-user feedback collected through The Hub) — that feedback is your content, you own it, and we process it only as needed to provide the product to you.
Usage Data: We collect and analyze technical and usage data about how our services are accessed and used (for example, feature usage, performance, and error logs). We may use this data to operate, secure, and improve our services, and we may publish or share aggregated and de-identified statistics derived from it, provided such statistics do not identify you or any individual. This Usage Data is distinct from End-User Data, described below.
End-User Data and Analytics: Some products — most notably The Hub — generate analytics about the activity of your users within your Quickbase realm (for example, active-user counts, app view counts, and last-login times, which may be associated with individual users). This information ("End-User Data") is your content. You own it, and we process it only as necessary to provide the product to you and to generate the analytics the product is designed to surface. We will not sell End-User Data, and we will not use identifiable End-User Data to market to your users. Any aggregated or de-identified statistics we derive for our own product-improvement purposes will not identify you or any individual.
Because End-User Data may include personal data about your employees or other users, you are solely responsible for having a lawful basis to collect and process it, and for providing any notices to, and obtaining any consents from, your users that applicable law requires (including workplace-monitoring, privacy, and data-protection laws). Your representations and warranties in the "Your Content" paragraph above apply equally to End-User Data, and your indemnification obligations in the Indemnification section cover claims arising from your collection or use of End-User Data through our products.
5. Fees, Payment, and Billing Terms
Service Fees: You agree to pay all fees and charges for services as outlined in your service agreement, quote, or subscription plan. Fees are exclusive of applicable sales tax, VAT, and other taxes unless otherwise stated.
Billing Cadence: Monthly plans are billed on a recurring monthly basis starting on your signup date and renewing on that same date each month. Annual plans are billed once per year, in advance, at a discounted rate.
Auto-Renewal: Subscription plans automatically renew at the end of each subscription term (monthly or annual) for successive periods of the same length at the then-current rate, unless either party provides written notice of non-renewal at least 30 days before the end of the then-current term. By providing a payment method, you authorize us and our payment processor (Stripe) to charge that method for each renewal, and to update your stored payment method using card-network account updater services.
Cancellation: You may cancel a monthly plan at any time; your subscription remains active through the end of the current billing month and you will not be charged again. We do not bill for any period after cancellation. Annual fees are nonrefundable, including upon early cancellation — you keep access through the end of the paid year.
Payment Terms: Payment is due according to the terms specified in your invoice, service agreement, or subscription plan. You authorize us to charge the payment method you provide. Undisputed amounts not paid when due will accrue interest at the lesser of 1.5% per month or the maximum rate permitted by Texas law, from the due date until paid. You agree to reimburse us for reasonable costs of collection, including attorneys' fees and court costs.
Suspension for Non-Payment: We may suspend access to any service if payment is more than 15 days past due, after providing written notice (email is sufficient) and a 5-business-day opportunity to cure. Suspension does not relieve you of payment obligations. We may charge a reasonable reinstatement fee to restore access after suspension for non-payment.
Refunds: All fees are nonrefundable except as expressly stated in these Terms or required by applicable law. We do not provide refunds or credits for partial subscription periods, unused features, or cancellations mid-term. We may, at our sole discretion, offer refunds or credits on a case-by-case basis.
Fee Changes: We may change subscription fees with at least 30 days' prior written notice (email to your account address is sufficient). Fee changes take effect at the start of your next renewal term, never mid-term. If you do not agree to a fee change, you may cancel by providing non-renewal notice before the new fees take effect.
6. Confidentiality
Your Confidential Information: We agree to maintain the confidentiality of proprietary business information you share with us that is clearly marked as confidential or that reasonably should be understood to be confidential. We will protect such information using reasonable security measures and will not disclose it to third parties without your consent, except as required by law.
Our Confidential Information: You agree that our methodologies, processes, tools, templates, and other proprietary information are confidential. You will not disclose this information to third parties or use it for purposes other than receiving our services.
Exceptions: Neither party's confidentiality obligations apply to information that is: (a) publicly available through no breach of these Terms, (b) rightfully received from a third party without confidentiality obligations, or (c) independently developed without reference to the other party's information.
7. Limitation of Liability
Disclaimer of Warranties: Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be uninterrupted, error-free, or secure.
Limitation of Damages: To the maximum extent permitted by law, neither party shall be liable for indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages. This includes damages for lost data, lost profits, or business interruption.
Total Liability Cap: Our total aggregate liability for any claims arising from these Terms or our services shall not exceed the greater of (a) the total fees paid by you to us in the 12 months preceding the claim, or (b) one hundred dollars ($100).
Exceptions to These Limitations: The limitations and exclusions in this section do not apply to: (a) a party's willful misconduct or fraud; (b) breach of confidentiality obligations; (c) a party's indemnification obligations under these Terms; or (d) amounts owed under this Fees, Payment, and Billing Terms section.
Time to Bring Claims: Any claim or cause of action arising out of or related to these Terms or the services must be filed within one (1) year after the cause of action accrues, or it is permanently barred, to the maximum extent permitted by applicable law.
8. Indemnification
By You: You will defend, indemnify, and hold harmless Levery and its personnel from any third-party claim arising from: (a) content or data you upload to or process through our services; (b) your use of the services in violation of law or any third party's rights (including privacy and data protection laws); (c) your combination of our deliverables or services with software, hardware, scripts, or data not provided or approved by us (including third-party userscripts used with the X10n extension); or (d) configurations you direct us to implement.
By Us: We will defend you against any third-party claim that the Levery-developed deliverables or our products infringe a U.S. copyright, trademark, or trade secret, and we will pay damages finally awarded or amounts agreed in settlement. Our obligation does not apply to claims arising from: (a) modification of the services by anyone other than us; (b) combination of the services with anything not provided or approved by us; (c) use of the services contrary to documentation; or (d) continued use after we have notified you to stop. If a claim is made or appears likely, we may, at our option: (i) procure the right to continue use; (ii) modify the services to be non-infringing; or (iii) refund any prepaid, unused fees and terminate the affected services.
Process: The indemnified party will promptly notify the indemnifying party of any claim, cooperate in the defense, and allow the indemnifying party sole control of defense and settlement. Any settlement requiring an admission of fault or imposing non-monetary obligations on the indemnified party requires that party's prior written consent (not unreasonably withheld).
9. Automated Tools and Machine Learning
Levery may use artificial intelligence and machine learning technologies to assist with service delivery, including process analysis, recommendation generation, and workflow optimization.
Important Limitations:
- All AI-generated outputs and recommendations are informational only and do not constitute professional advice, legal advice, or financial advice.
- You are responsible for reviewing, validating, and approving any AI-generated recommendations before implementation.
- We do not guarantee the accuracy, completeness, or suitability of AI-generated outputs for your specific situation.
- You should consult with appropriate professional advisors regarding any significant business decisions.
10. Suspension and Termination
Suspension: We may suspend (rather than terminate) your access to our services, in whole or in part, if: (a) you are more than 15 days past due on payment; (b) your use poses a security risk to our services or other customers; (c) you exceed usage entitlements or generate excessive load; or (d) we receive a credible report that your content or use violates law or third-party rights. We will use reasonable efforts to give you advance notice except where immediate suspension is required to prevent harm. Suspension does not relieve you of payment obligations.
Termination by Either Party: Either party may terminate services with written notice as specified in the applicable service agreement, typically 30 days.
Termination for Cause: We may immediately terminate services if you violate these Terms, fail to pay fees when due, or engage in conduct that violates law or harms our business or users.
Effect of Termination: Upon termination, your right to use our services ceases immediately. You remain responsible for any outstanding payment obligations.
Data Export and Deletion: Upon written request made within 30 days of termination, we will provide a reasonable export of your data in a commonly used format (such as CSV or JSON). Unless otherwise required by law, we will delete or anonymize your data from active production systems within 60 days of termination, and from routine backups within 180 days thereafter.
11. Compliance: Export, Sanctions, and Health Information
Export and Sanctions: You represent that you (a) are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions; (b) are not on any U.S. restricted-party list (including the OFAC SDN List and the BIS Entity List); and (c) will not use our services in violation of U.S. export laws or the Foreign Corrupt Practices Act.
No Protected Health Information: Our services are not HIPAA-compliant and Levery is not a HIPAA Business Associate. You will not upload, transmit, or store Protected Health Information (as defined under HIPAA) using our services unless we have executed a separate written Business Associate Agreement with you.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Dallas, Texas for resolution of any disputes.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. The "Last Updated" date will be updated to reflect any changes. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes.
For transparency, we keep an archive of prior versions of these Terms. You can view all previous versions on our previous versions page.
14. General Provisions
Entire Agreement: These Terms, together with any service agreement and privacy policy, constitute the entire agreement between you and Levery regarding your use of our services and supersede all prior and contemporaneous agreements.
Force Majeure: Neither party will be liable for any delay or failure to perform (other than payment obligations) caused by events beyond reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, pandemics, government action, utility or telecommunications failures, denial-of-service attacks, or failures of upstream service providers (including our hosting and platform vendors such as Cloudflare and Quickbase). The affected party will use reasonable efforts to resume performance.
Non-Solicitation: During the term of any services engagement and for 12 months after, you will not directly solicit for employment or engagement any Levery personnel with whom you interacted in connection with the services, without our prior written consent. General public job postings not specifically targeting Levery personnel are not a violation.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
Assignment: You may not assign these Terms without our consent. We may assign these Terms to our successors or in connection with a merger or acquisition.
15. Contact Us
If you have questions about these Terms of Service or wish to request any information, please contact us:
Levery Digital, LLC
Attn: Legal Department - Terms of Service
Email: [email protected]
Address: 13101 Preston Rd, Ste 110-5055
Dallas, TX 75240